Stop drowning in ops. Get a desk that runs the work.
For owner-operated businesses: a managed assistant on hardware and accounts you own. Choose one desk, add a specialist crew, or coordinate multiple agents with approval controls around outbound actions. 4–6 weeks from kickoff to handoff; St. Louis in person or remote.
The problem
You sell the thing. Then the hours disappear into research, follow-ups, content and admin — the work that keeps the sale alive and never shows up on an invoice. Tools pile up to fix it, none of them owns a workflow end to end, and you stay the integration layer between eleven tabs.
Desk, Desk & Crew, or Operations
Each package runs on hardware and accounts you own. The build fee and monthly retainer are shown separately; provider and hosting usage is billed at cost or held to a ceiling you approve.
Desk — $6,500 build · then $600/mo
One assistant for one person.
- Mailbox triage with replies drafted in your voice and sent only after your approval
- Calendar briefs, day-ahead reminders and change alerts
- Internal-mail watch plus missed-call and voicemail logs
- Telegram and web access through one dashboard
Desk & Crew — $12,000 build · then $1,200/mo
One desk assistant with a five-person virtual specialist crew.
- Everything in Desk
- Five worker profiles for research, development, marketing, review and scouting
- A task board that dispatches work and collects finished files
- An independent reviewer checks completed cards
- Shared searchable memory, journal, goals and team asset library
Operations — From $20,000 build · then $2,000/mo
Several agents and models managed through one control plane.
- Everything in Desk & Crew
- Distinct agents with their own roles, personas and permissions
- One dashboard across nine model runtimes, including local models
- Mission Control for system health, spend and capability
- Studio for speech, music and video, with shared asset storage
- Agent-to-agent chat with hop limits
What the monthly covers
- Monitoring, alerting and incident response
- Runtime and provider updates, plus credential rotation
- Tuning from your corrections
| Plan | Response | Changes | Review |
|---|---|---|---|
| Desk | Next business day | 2 hours/month | Quarterly |
| Desk & Crew | Same business day | 5 hours/month | Monthly |
| Operations | 4 hours | 10 hours/month | Every two weeks |
Support response is during business hours, Central time.
Approval, costs and terms
- Substantive messages are drafted and sent only after your approval.
- Bulk actions come to you as a proposal with a count and sample.
- Completed-action claims are checked against evidence.
- Local models are available for work that must stay on your network.
Model, telephony, transcription and hosting costs are separate, billed at cost or capped at an agreed ceiling. Expect roughly $150–$400/month for one assistant and $400–$900/month for a crew; local routing can lower usage costs.
Build fees are 50% to start and 50% at handoff. The monthly retainer begins at handoff and can be cancelled with 30 days' notice. Quoted figures hold for 30 days; anything outside the agreed scope is quoted before it starts.
How it runs
Fit call — 20 minutes
Confirm the business workflow, who needs the assistant, and whether a managed deployment is the right answer.
Discovery
Choose Desk, Desk & Crew or Operations. Map integrations, permissions and success criteria before the build starts.
Build — 4–6 weeks
Deploy the agreed tier, connect the systems and run it under supervision while its behavior is tuned from your corrections.
Handoff
Training, runbook and kill switch. The monthly retainer begins at handoff and can be cancelled with 30 days’ notice.
Who should skip this
- You are still working out your offer or chasing first clients. Agent OS is for people already selling who are drowning in the work after the sale.
- You want a custom SaaS build or open-ended agency work. These are defined assistant deployments with a specific build scope and monthly support terms.
- You want set-and-forget with zero involvement. Someone on your side has to operate the desk.
Honest proof — process, not client results
I have been building and demoing a real multi-agent desk in public: a coordinated agent fleet with a chief of staff, a research-to-publish path, and the interactive deck that tracks it. That is the operating model behind these deployments. It is not a case-study wall, and there are no invented metrics anywhere on this site.
Frequently asked questions
Is this a SaaS product or a retainer?
It is a managed assistant deployment: a one-time build fee plus a monthly retainer that begins at handoff. The retainer covers monitoring, incident response, upkeep and tuning; it can be cancelled with 30 days’ notice.
What is it actually built on?
It runs on hardware and accounts you own. Agent OS provides the shared task board, journal, goals, searchable memory and asset library; the Operations tier adds a control plane across nine model runtimes, including local models.
What proof do you have?
Process proof only. I have been building and demoing a real multi-agent desk in public — the fleet, the research-to-publish path, the whole operating model this install teaches. There are no client case studies, testimonials or ROI numbers on this page, because there are none I can honestly show yet.
How long until something is live?
Plan on 4–6 weeks from kickoff to handoff, depending on integrations and the agreed scope.
Are model and service costs included?
Model, telephony, transcription and hosting costs are separate, billed at cost or capped at an agreed ceiling. Expect roughly $150–$400/month for one assistant and $400–$900/month for a crew; local routing can lower usage costs.
Do I have to be in St. Louis?
No. I am in St. Louis and an in-person kickoff is available locally, but the install runs fine remotely and most of it does.
Book a 20-minute fit call: [email protected]. Not sure yet? Run the readiness checklist first.